Business Owner/Executive
Billions of dollars are spent each year on leadership development programs. But rarely does this investment translate to better leadership on the job.
“Most of the better training programs come in and blitz an organization with a lot
of information and then they leave. The staff has a nice healthy glow for about
a week afterward. The perception is that you received a lot of value, because you
gained a lot of information. But in reality, without continuous follow-up, very little sticks from a one-shot training.”
- Chet Holmes, author of the best-seller, The Ultimate Sales Machine
What’s the problem?
| Leadership development programs can introduce skills, but by themselves they can’t change the behavior of managers. That’s because it takes a lot more time to ingrain a new behavior pattern. What’s needed is a structured program of long-term follow-up that includes lots of practice, feedback and coaching. |
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How much is poor leadership costing you?
The potential price tag for ineffective supervisors and managers is too high to ignore. In addition to expensive leadership development programs that fail to change behavior, organizations are vulnerable to higher levels of turnover, reduced productivity, employee complaints and even lawsuits. The costs can be enormous.
High Levels of Turnover
Dissatisfaction with the boss is the #1 reason people give for resignation.
The problem is, it’s expensive to replace people. Exit costs, recruiting, interviewing, hiring, training, lost productivity, lost expertise and administrative costs can total from 30% to 50% of an employee’s annual salary—and two or three times that amount for a manager.
Reduced Productivity
Today it’s critical to get more from every person, because organizations don’t want to hire more staff.
But people who are unhappy with their supervisor won’t contribute their best.
Employee Complaints
When people don’t trust and respect their manager, they’re more likely to complain and file grievances, which can escalate into lawsuits.
A real example: An employee at a mid-sized company recently filed a lawsuit because of a manager’s mistake in judgment. The cost to the company for legal fees, settlement and lost time: more than $350,000
Why do most leadership development programs fail?
When companies invest in leadership development, they usually don’t get the return they were hoping for. This is because classroom instruction cannot—by itself—change the behavior of managers.
What’s missing is a program of long-term follow-up reinforcement. Here’s why:
- Traditional programs deliver information, concepts, motivation and entertainment.
But what executives really need from a program are
lasting changes in behavior and improvements in performance. - Skills introduced in the classroom rarely transfer to changed behavior in the workplace. The reason: it takes lots of repetition and reinforcement for new neural networks in the brain to establish themselves. This takes a lot more time than any training program allows.
- Until a skill feels like second-nature, it won’t be used as a matter of habit. So the most important phase of skill development has to happen on the job—after instruction is over.
- Since learning programs are rarely followed by systematic reinforcement, feedback and coaching, traditional programs almost never deliver the hoped-for return on investment.
- Effective leadership depends on more than skills. It also depends on “the intangibles”—dozens of critical personal strength behavior patterns such as self-discipline, commitment, initiative, patience, courage, honesty and dozens more, which aren’t addressed in traditional leadership programs.
So what’s the solution?
What’s needed is a system that combines assessment, training, and long-term follow-up coaching and reinforcement to ingrain the people skills and personal strengths critical for effective leadership. Such a system has never existed before.
But it does now. It’s called ProStar Coach.
“ProStar Coach really helps you to grow, expand and stay focused on your goals.”
“I love the ProStar Coach system and think it is wonderful for people who want the extra push to improve their performance. It helps get your mind working and stimulated to consider options you might not think about. ProStar Coach really helps you to grow, expand and stay focused on your goals. I especially liked that it helped me identify what I’m doing well and what I need to work on.”
Stacy Hunjadi,
PrimeLending
www.primelending.com
Why should you invest in ProStar?
- Stronger first-line leadership could save your organization thousands of dollars.
- With a system for long-term learning, coaching and reinforcement, training will “stick” and you’ll get a far better ROI.
- ProStar Coach supports a leader’s development 24/7 for pennies a day.
Performance Support Systems, Inc. ~ 11838 Rock Landing Drive, Suite 130 ~
~ Newport
News, VA 23606 ~ (800) 488-6463 ~ (757) 873-3700